The Watershed Team
To build solutions that build solutions, we need a variety of perspectives. This is why we have curated a team of scientists, artists, philosophers, activists, entrepreneurs, designers, producers, writers and engineers. Sometimes we hold conflicting beliefs at once—this makes us stronger, too.
Head of Operations
Primary Consultant, East Coast Advisory
Catherine is an advisory consultant with a niche in project management, change management and business transformation. A skilled communicator, she builds strong relationships with stakeholders and delivers effectively under pressure. Catherine’s Bachelor’s in Engineering and MBA from Cornell-Queens inform her contextual fluency throughout a wide cross-section of corporate ventures, as well as government initiatives. Her sincere and passionate drive for continuous improvement is evidenced by her innovative and market-leading contributions to organizations, and in her active roles in coaching and mentoring amongst her network.
Advisory Portfolio Manager
Heather has several years of experience as a Process Facilitator with Watershed Partners, including a past life as a project manager for large-scale events. She cuts through complexity and brings a calm, focussed energy to her work in order to find the best framework, design and process to tackle those sticky problems. Heather excels at helping organizations internalize strategic priorities and understands how to effectively steer projects and involve key stakeholders at the appropriate time. She has worked across different cultures, sectors and contexts with a variety of stakeholders including public & private sector, educators, board-driven organizations, and Fortune 500’s and is comfortable working in her home base of Victoria, or abroad.
Eva is passionate about creating collaborative solutions for clients with complex problems and distilling complexity into actionable outcomes. Forever learning, Eva places high value on diversity of thought and experience as key enablers of wide-reaching and inclusive solution design. She has had valued experiences designing and facilitating with International and Indigenous communities, and engaging in problem solving at a global scale. Eva holds a BA in Public Affairs and Management as well as an MBA
Partner, Head of Advisory
Charlie’s aim is to increase the capacity and capability of organizations to survive and thrive in today’s rapidly changing, complex environment.
He has an award-winning consulting career and over a decade of experience in using collaborative design to both increase speed to value and reduce risk.
The feedback Charlie regularly receives from his clients is that his unique approach unlocks organizational potential to deliver results that they didn’t think were possible.
“We’ve achieved months of work that we never thought we’d be able to do together in a matter of days” is the value proposition Charlie brings and consistently delivers on.
Community & Communications Manager, West Coast
Natasha joins us after more than 15 years in various design, communications and entrepreneurial work, including most recently co-heading up a creative agency run out of The Watershed for nearly two years. She studied liberal arts at the University of Victoria and brings her curiosity to community building. Her writing is published in anthologies and literary journals and her storytelling has found its way on various stages including The Moth in London. She spends her spare time earning a degree in Social Work.
Tyl van Toorn
Managing Partner & CEO
With a passion for learning, Tyl questions the rules by which we play. He focuses on assembling new combinations of knowledge, capability and skill to improve cross-systemic communication, multi-stakeholder alignment and strategy design. Tyl has a knack for recognizing talent and capacity, and for curating the right people for transformational conversations that lead to powerful outcomes. Using a synthesis of collaborative design practices with hi-touch methodologies and custom-built digital solutions, he and his team are responsible for growing the firm into a globally relevant lever for positive change.
Tyl co-founded several successful companies including TNT Productions Inc., transmitNOW (www.transmitnow.com), Fantan Group, and most recently, Watershed Partners. Through these companies, Tyl created and managed hundreds of internal, B2B, and B2C projects across North America, Asia, Australia, and Europe.
Anna is a graphic designer, holding a Bachelor of Design from York University and Sheridan College. Endlessly curious, she’s passionate about using design to communicate and simplify big, complicated ideas. She and has worked on projects related to sports and recreation, healthcare, travel and tourism, retail, food, events, and more.
Partner, Head of Development
Over the past 6 years, Amanda has been a critical player in making our visions a reality. Her desire to constantly learn and ability to adapt has allowed her to take on many roles in the organization such as marketing, sponsorship, contract negotiations, financial management, large-scale event execution and facilitation. While Amanda is more than capable of producing events with over 50,000 attendees, she finds much more fulfillment coordinating intimate transformational engagements for less than 200 participants.
Office Manager, West Coast
The challenge of figuring out problems that arise in accounting and logistics is what keeps Emma excited to come to work as our Finance and Administration Coordinator. Emma is island born and moved back to start her family. Having an interesting work history from modeling to jewelry making, she saw Watershed Partners as an opportunity to continue to organize the world, in an interesting and stimulating way.E
Managing Partner & President
Duncan is an entrepreneur, investor, and, most recently, collaborative design practitioner. Prior to joining Watershed Partners, he ran a software company, as well as worked closely with his family office on private equity and real estate investment, all of which gave him opportunities to delve deeply into the study of change management, organizational culture, and collaboration. He is the President and co-founder of what is now Watershed Partners.
Senior Knowledge Worker
Celia has a special interest in collaborative design approaches to managing change and the importance of informing decision making with the perspectives of those it affects most. She holds a Bachelor of Design from Emily Carr University of Art and Design and has focused on projects spanning health services, publication design and production, and social innovation projects about cultivating urban community and communication through design research. Consistent throughout her work is a dedication to the process of coming to a solution, which relies on a non-linear approach and a willingness to understand the nuances of interaction and communication that are often part and parcel to the design challenges we face. Her background in visuals arts is an asset to her design work and creative process.
With a background in research science and experience in fields ranging from growing bacteria to studying quantum particles, Adam thrives on finding answers to challenging questions. As the Data Scientist at Watershed, Adam is immersed in the space where numbers, language and culture combine. He is passionate about bringing data into context and turning contexts into data.
Senior Knowledge Worker
Sonia is passionate about using design practices across disciplines, scales, and mediums to understand and address complex problems. She holds a Bachelor of Biological Sciences, and is currently completing an M.Des. in Strategic Foresight and Innovation at OCADU. She brings insights from the fields of education, sustainability, health care, and equity, through her work in strategic communications and community organizing. Sonia values deeply understanding problems through design research and systems thinking. She has a special interest in how we might leverage design to create systems that better holistically support people in leading fulfilling lives.
Partner, Head of Finance
With a background in finance and administration, our Finance Manager Jacqueline oversees the financial management at Watershed Partners. She enjoys the energy of the creative industries and aims to create simple and organized systems that maximize efficiencies in a dynamic environment. When she’s not driving her way through the world of finance and administration, you’ll find her looking for new recipes to try and places to explore.
Learning and Development
Todd’s focus is designing and facilitating processes that enable people to work together in ways that release collaborative intelligence, foster mutual learning and influence the emergence of new possibilities and sensemaking in tackling complex social challenges.
Office Manager, East Coast
An experienced Office Manager and Human Resources Administrator with 10 years’ experience, from agency’s to startups. Amanda always goes out of her way to make sure people are heard, supported, and cared for. She is a direct communicator and can always be counted on to stay on top of things that others usually let slip through the cracks. Raised outside of Toronto, Amanda has a love of the outdoors. When in the city she is part of an axe throwing league.
Khush Dhaliwal is a Watershed trained facilitator and has a broad range of experience in problem-solving and collaborative processes resulting in strategy based outcomes. She has expanded her overall exposure to multi-stakeholder alignment and helping individuals and organizations to make meaningful transitions that align with current business practices. She has worked with a wide array of business partners including the Canadian government, First Nations, and international private entities that further contribute to her communication and leadership skills.
A practicing midwife in New Zealand for seven years, Claire recently returned to Victoria. She helps nurture and grow community in our coworking space, with a focus on social justice. When not creating welcoming environments, Claire can be found sailing.
Community Manager, East Coast
Zachary is our Toronto community manager with a background in consulting and advising a variety of leaders in the for-profit and non-profit sector on design thinking tools, which can be utilized to solve organizational problems from the user’s perspective. Consistent throughout his work is the ability to lead with empathy and understand the nuances that arise when navigating tough design challenges.
Gail brings more than five decades experience of group facilitation, instructional design and experiential learning to Tomorrow Makers. Her work, philosophy and awards in education expanded to the business and government communities when she and her husband, Matt Taylor, co-founded MG Taylor Corporation. Together, they blended their talents and created a system of collaborative environments, work processes and tools to catalyze breakthrough and innovation in high-performance teams. . Their system is able to engage hundreds of people together to create, design and implement higher order solutions in remarkably short periods of time and reach well beyond conflict resolution and compromise.
In 2002 Gail created Tomorrow Makers, a non-profit corporation developed to work with communities to help bring about the social transformations. Gail, on behalf of Tomorrow Makers, partners with Watershed Partners to work on projects primarily focused on multi-generational thinking and planning.
Who we've worked with
“Watershed Partners took our team through a large, unprecedented and highly efficient co-design strategic discovery process, something which most have not experienced before. Many of the strategic shifts we are pursuing in our division today are the direct result of working with Watershed Partners.”
“Watershed Partners have helped to make this transformation an exciting, unifying journey across the organization. They are at the leading edge of modern organizational thinking and their commitment to their customer organizations is second to none.”